Brody Massage provides high quality massage and salon supplies
Brody Massage provides a 12 month warranty from the item’s purchase date. Some items are excluded from warranty due to lack of knowledge or misuse. Customers who purchase within 30 days will be supplied a return label to ship the item back. It’s recommended to keep the box and packaging material for this period of time to avoid having to purchase packaging in case of an issue. Once received, we will issue a replacement item at absolutely no charge to the customer. If after 30 days, the customer is responsible for shipping the item back to the return location provided. After received, we will issue a replacement. Brody Massage will review claims and determine whether it’s a manufacturer defect, improper use or a fixable solution.
Buyer’s Remorse Returns:
Items purchased within 30 days may be returned with a restocking fee of $75 to $250 depending on the item.